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Round happy face among sad faces. Customer satisfaction concept.

Zoom Dive Recordings | The secrets to building an exceptional customer experience in 2024

Getting customers for your creative business is one thing. Keeping them coming back for more is another. Building a loyal customer base involves delivering a meaningful and brilliant customer experience. Brand consultant Kerry Knight explains all in this Zoom Dive Recording.

  • Events
  • Special feature
Old fashioned gramophone on a yellow background

Grammy Awards 2024: the top winners and highlights of music’s biggest night

It’s every music artist’s dream to scoop a golden gramophone trophy at the Grammys. Catch up on the big winners from the 2024 Grammys along with the most awe-inspiring performances of the night.

  • Useful resources
Robot hand reaching out to human hand. AI-assisted creativity concept.

Seven AI tools to power your creative business

Love it or hate it, Gen AI is transforming the future. So it’s well worth exploring such technologies to see how they can benefit you. Here are seven fascinating tools that could spark new ideas and even give your creative business a competitive edge.

  • Useful resources
Microphone on stage at a music gig.

Zoom Dive Recordings | Marketing 101 for music artists and entrepreneurs

Getting noticed in the music biz is tough. It takes resilience, patience, hard work — and a brilliant marketing strategy. Catch up on our Zoom Dive with music marketing expert Tahnee Shakerley to learn how artists can amplify their brand.

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Event of the Month

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Audio mixing deck

Accelerate your creative business via powerful strategic partnerships

Zoom

You don’t have to ‘go it alone’ as a creative entrepreneur. By setting up the right kind of strategic partnerships, you could reach new customers, increase brand awareness and bring value into your business through the addition of knowledge and skills – helping you achieve success faster. In this Zoom Dive, we’re speaking to music industry innovator and producer, Amber Mundinger, who has plenty of experience forming successful collaborations. She’ll explain different types of partnerships and how to find the right strategic partner for your creative business.

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Masterclass of the Month

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Organic Social Media

If you think social media is a mystifying maze, here’s your guide. No one knows their way around this vibrant digital landscape quite like Kassy Cho, whose passion is palpable as she imparts gems from her expansive experience and generously shares secrets and tips.

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  • Business fundamentals

Legal Basics for Creative Business

With early-stage enterprises, most disputes and legal tangles arise because some simple actions and precautions weren’t taken from the get-go. So this Masterclass is all about helping you start off right – to stop things going wrong later.

  • Advanced
  • Beginner
  • Intermediate
  • Business fundamentals
  • ,
  • Products, brands and marketing

Personal Branding

Take a deep dive into the world of personal branding – from defining your own brand to fully understanding who your audience is, and how you can reach them.

  • Advanced
  • Beginner
  • Intermediate
  • Business fundamentals
  • ,
  • Products, brands and marketing

Marketing Fundamentals

This no mumbo jumbo Masterclass seeks to demystify marketing and reveal valuable insights for building a brilliant brand. Learn secrets to winning new customers and creating successful campaigns.

  • Advanced
  • Beginner
  • Intermediate

Recommended Benefits

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Praline Design Agency

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Farillio Business Support

Get 3 months of free access to this groundbreaking business tools and advice platform, and 15% off an ongoing subscription

FoundersCard

Get one year for free, giving access to over 500 truly amazing benefits from premier travel, lifestyle, and business brands

Tide Banking

Get £45 cash back when you open a free Tide business account

Founder File of the Season

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Tried and tested routes to a financially strong creative business

From self-financing to getting investors to back your idea – seven founders explain how they secured funding to grow their businesses and achieve phenomenal success.

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